During a 2021 survey carried out worldwide among representatives of businesses from the C-suite, marketing, merchandising, CX, product, and IT, ** percent of respondents described their organization's personalization success stories as "inspiring" and another ** percent as "quantitative." The remaining ** percent called them either "anecdotal" or simply "non-existent."
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÀÖ²¥´«Ã½app×îа汾 can support your business.
Dynamic Yield. (November 23, 2021). Level of success of customer experience personalization among businesses worldwide as of November 2021 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 13, 2026, from /statistics/1333121/success-personalization/
Dynamic Yield. "Level of success of customer experience personalization among businesses worldwide as of November 2021." Chart. November 23, 2021. ÀÖ²¥´«Ã½app×îа汾. Accessed August 13, 2026. /statistics/1333121/success-personalization/
Dynamic Yield. (2021). Level of success of customer experience personalization among businesses worldwide as of November 2021. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 13, 2026. /statistics/1333121/success-personalization/
Dynamic Yield. "Level of Success of Customer Experience Personalization among Businesses Worldwide as of November 2021." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 23 Nov 2021, /statistics/1333121/success-personalization/
Dynamic Yield, Level of success of customer experience personalization among businesses worldwide as of November 2021 ÀÖ²¥´«Ã½app×îа汾, /statistics/1333121/success-personalization/ (last visited August 13, 2026)
Level of success of customer experience personalization among businesses worldwide as of November 2021 [Graph], Dynamic Yield, November 23, 2021. [Online]. Available: /statistics/1333121/success-personalization/