During a 2022 survey carried out among online shoppers from the United States, ** percent of respondents stated that a personalized customer experience did not make them more likely to continue shopping on retailer sites.
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VentureBeat. (August 15, 2022). Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 13, 2026, from /statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat. "Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022." Chart. August 15, 2022. ÀÖ²¥´«Ã½app×îа汾. Accessed August 13, 2026. /statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat. (2022). Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 13, 2026. /statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat. "Likeliness to Continue Shopping on Retailer Sites That Personalized Customer Experience in The United States as of June 2022." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 15 Aug 2022, /statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat, Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022 ÀÖ²¥´«Ã½app×îа汾, /statistics/810476/consumer-expectations-experiences-personalization/ (last visited August 13, 2026)
Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022 [Graph], VentureBeat, August 15, 2022. [Online]. Available: /statistics/810476/consumer-expectations-experiences-personalization/