Missing percentage points to 100 percent are probably due to rounding. *Total number of shoppers surveyed across 24 countries. The number of respondents from the United States was not specified in this report.
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Preferred return methods for online shoppers in the U.S. 2024
According to a survey conducted in 2024, the most popular return method among online shoppers in the United States was home collection. This method was preferred by ** percent of the respondents.
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DHL Group. (October 18, 2024). Preferred return methods for online shoppers in the United States in 2024 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 13, 2026, from /statistics/757190/reverse-logistics-return-method/
DHL Group. "Preferred return methods for online shoppers in the United States in 2024." Chart. October 18, 2024. ÀÖ²¥´«Ã½app×îа汾. Accessed August 13, 2026. /statistics/757190/reverse-logistics-return-method/
DHL Group. (2024). Preferred return methods for online shoppers in the United States in 2024. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 13, 2026. /statistics/757190/reverse-logistics-return-method/
DHL Group. "Preferred Return Methods for Online Shoppers in The United States in 2024." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 18 Oct 2024, /statistics/757190/reverse-logistics-return-method/
DHL Group, Preferred return methods for online shoppers in the United States in 2024 ÀÖ²¥´«Ã½app×îа汾, /statistics/757190/reverse-logistics-return-method/ (last visited August 13, 2026)
Preferred return methods for online shoppers in the United States in 2024 [Graph], DHL Group, October 18, 2024. [Online]. Available: /statistics/757190/reverse-logistics-return-method/
