In 2025, the share of returned items purchased online in Europe was **** percent, a slight decrease from 2024. In 2027, the share of online purchase returns was expected to increase to **** percent.
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Polski Instytut Transportu Drogowego. (March 30, 2024). Online return rate in e-commerce in Europe from 2023 to 2027 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 13, 2026, from /statistics/1613605/online-returns-e-commerce-europe/
Polski Instytut Transportu Drogowego. "Online return rate in e-commerce in Europe from 2023 to 2027." Chart. March 30, 2024. ÀÖ²¥´«Ã½app×îа汾. Accessed August 13, 2026. /statistics/1613605/online-returns-e-commerce-europe/
Polski Instytut Transportu Drogowego. (2024). Online return rate in e-commerce in Europe from 2023 to 2027. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 13, 2026. /statistics/1613605/online-returns-e-commerce-europe/
Polski Instytut Transportu Drogowego. "Online Return Rate in E-commerce in Europe from 2023 to 2027." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 30 Mar 2024, /statistics/1613605/online-returns-e-commerce-europe/
Polski Instytut Transportu Drogowego, Online return rate in e-commerce in Europe from 2023 to 2027 ÀÖ²¥´«Ã½app×îа汾, /statistics/1613605/online-returns-e-commerce-europe/ (last visited August 13, 2026)
Online return rate in e-commerce in Europe from 2023 to 2027 [Graph], Polski Instytut Transportu Drogowego, March 30, 2024. [Online]. Available: /statistics/1613605/online-returns-e-commerce-europe/