*Respondents made at least one online purchase within the three months before the survey.
Only Spaniard respondents were filtered out for this statistic. The survey was conducted across the 29 following countries:
Argentina, Australia, Austria, Belgium, Brazil, Canada, China, the Czech Republic, Denmark, France, Germany, India, Italy, Malaysia, Morocco, the Netherlands, Nigeria, Poland, Portugal, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, the United Arab Emirates, the United Kingdom, and the United States.
Missing percentage points to 100 percent are probably due to rounding.
Citation formats
Favorite return methods for online purchases in Spain 2026
A 2026 survey revealed that ** percent of online shoppers in Spain would prefer to return online products in parcel shops. In addition, ** percent of shoppers revealed that they preferred to return their online purchases through home collection.
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DHL Group. (May 20, 2026). Return method preferences among online shoppers in Spain in 2026 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 20, 2026, from /statistics/1613597/preferred-online-purchase-return-methods-in-spain/
DHL Group. "Return method preferences among online shoppers in Spain in 2026." Chart. May 20, 2026. ÀÖ²¥´«Ã½app×îа汾. Accessed August 20, 2026. /statistics/1613597/preferred-online-purchase-return-methods-in-spain/
DHL Group. (2026). Return method preferences among online shoppers in Spain in 2026. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 20, 2026. /statistics/1613597/preferred-online-purchase-return-methods-in-spain/
DHL Group. "Return Method Preferences among Online Shoppers in Spain in 2026." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 20 May 2026, /statistics/1613597/preferred-online-purchase-return-methods-in-spain/
DHL Group, Return method preferences among online shoppers in Spain in 2026 ÀÖ²¥´«Ã½app×îа汾, /statistics/1613597/preferred-online-purchase-return-methods-in-spain/ (last visited August 20, 2026)
Return method preferences among online shoppers in Spain in 2026 [Graph], DHL Group, May 20, 2026. [Online]. Available: /statistics/1613597/preferred-online-purchase-return-methods-in-spain/
