This statistic depicts the challenges of using chatbots for customer support as reported by adults in the United States in 2018. During the survey, just under ** percent of respondents stated they dislike using chatbots as they keep them from accessing a live person.
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PC Magazine. (June 6, 2018). Challenges of using chatbots according to adult internet users in the United States in 2018 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 20, 2026, from /statistics/948934/challenges-chatbots-united-states/
PC Magazine. "Challenges of using chatbots according to adult internet users in the United States in 2018." Chart. June 6, 2018. ÀÖ²¥´«Ã½app×îа汾. Accessed August 20, 2026. /statistics/948934/challenges-chatbots-united-states/
PC Magazine. (2018). Challenges of using chatbots according to adult internet users in the United States in 2018. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 20, 2026. /statistics/948934/challenges-chatbots-united-states/
PC Magazine. "Challenges of Using Chatbots According to Adult Internet Users in The United States in 2018." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 6 Jun 2018, /statistics/948934/challenges-chatbots-united-states/
PC Magazine, Challenges of using chatbots according to adult internet users in the United States in 2018 ÀÖ²¥´«Ã½app×îа汾, /statistics/948934/challenges-chatbots-united-states/ (last visited August 20, 2026)
Challenges of using chatbots according to adult internet users in the United States in 2018 [Graph], PC Magazine, June 6, 2018. [Online]. Available: /statistics/948934/challenges-chatbots-united-states/
