*Respondents made at least one online purchase within the three months before the survey.
Only U.S. respondents were filtered out for this statistic. The survey was conducted across the 29 following countries:
Argentina, Australia, Austria, Belgium, Brazil, Canada, China, the Czech Republic, Denmark, France, Germany, India, Italy, Malaysia, Morocco, the Netherlands, Nigeria, Poland, Portugal, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, the United Arab Emirates, the United Kingdom, and the United States.
**Includes delivery with a neighbor or safe place.
American online shoppers' favorite delivery method for purchases is home delivery, with ** percent preferring this option in 2026. Parcel lockers or stations are considerably less popular in the United States.Â
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DHL Group. (May 20, 2026). Parcel delivery location preference among online shoppers in the United States in 2026 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 12, 2026, from /statistics/1619147/customers-delivery-preferences-united-states/
DHL Group. "Parcel delivery location preference among online shoppers in the United States in 2026." Chart. May 20, 2026. ÀÖ²¥´«Ã½app×îа汾. Accessed August 12, 2026. /statistics/1619147/customers-delivery-preferences-united-states/
DHL Group. (2026). Parcel delivery location preference among online shoppers in the United States in 2026. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 12, 2026. /statistics/1619147/customers-delivery-preferences-united-states/
DHL Group. "Parcel Delivery Location Preference among Online Shoppers in The United States in 2026." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 20 May 2026, /statistics/1619147/customers-delivery-preferences-united-states/
DHL Group, Parcel delivery location preference among online shoppers in the United States in 2026 ÀÖ²¥´«Ã½app×îа汾, /statistics/1619147/customers-delivery-preferences-united-states/ (last visited August 12, 2026)
Parcel delivery location preference among online shoppers in the United States in 2026 [Graph], DHL Group, May 20, 2026. [Online]. Available: /statistics/1619147/customers-delivery-preferences-united-states/
