The leading form of customer harassment experienced by service employees with customer contact in Japan were abusing and threatening remarks, as revealed in a survey conducted in March 2024. Intimidating and rude behavior by customers followed closely as the second most occurring type of harassment, experienced by **** percent of surveyed respondents.
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Persol Research and Consulting. (June 4, 2024). Leading form of customer harassment experienced by service employees in Japan as of March 2024 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 20, 2026, from /statistics/1574113/japan-form-customer-harassment/
Persol Research and Consulting. "Leading form of customer harassment experienced by service employees in Japan as of March 2024." Chart. June 4, 2024. ÀÖ²¥´«Ã½app×îа汾. Accessed August 20, 2026. /statistics/1574113/japan-form-customer-harassment/
Persol Research and Consulting. (2024). Leading form of customer harassment experienced by service employees in Japan as of March 2024. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 20, 2026. /statistics/1574113/japan-form-customer-harassment/
Persol Research and Consulting. "Leading Form of Customer Harassment Experienced by Service Employees in Japan as of March 2024." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 4 Jun 2024, /statistics/1574113/japan-form-customer-harassment/
Persol Research and Consulting, Leading form of customer harassment experienced by service employees in Japan as of March 2024 ÀÖ²¥´«Ã½app×îа汾, /statistics/1574113/japan-form-customer-harassment/ (last visited August 20, 2026)
Leading form of customer harassment experienced by service employees in Japan as of March 2024 [Graph], Persol Research and Consulting, June 4, 2024. [Online]. Available: /statistics/1574113/japan-form-customer-harassment/
