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Online shopping channels delivering the best customer experience in the United States in 2022

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Release date

August 2022

Region

United States

Survey time period

March 25 to April 7, 2022

Number of respondents

2,000 respondents

Age group

16 years and older

Special properties

consumers who shop online at least once a month

Supplementary notes

The experience was rated on a number of factors, including: best price, delivery, quality of service, product description, online content, etc.

Citation formats

Online purchase channels delivering the best experience in the U.S. 2022

Published by ÀÖ²¥´«Ã½app×îа汾 Research Department, Nov 16, 2022
In 2022, online marketplaces was the e-commerce channel offering the best customer experience in the U.S., named by more than half (** percent) of consumers surveyed. Retailers came in a distant second, with ** percent saying they offered the best consumer experience. Individual brands, such as Nike, come in third, with percent of respondents.
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Statistics on " Voice commerce in the United States "

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Other statistics that may interest you Voice commerce in the United States

Smart speakers & voice assistants

5

Competing shopping options

4

Leading brands

5

Voice shoppers

8

Overview

6

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Topics

Voice commerce in the United StatesVirtual Assistants in the U.S.Mobile commerce in the United StatesSocial commerce in the United StatesSmart speakers
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
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