Global shoppers' primary grievance regarding purchases from social media platforms was the prolonged delivery time, as reported by a 2025 survey. Around ** percent of respondents identified this issue. Another issue was that the item received appeared significantly different from the one ordered, with a ** of the survey respondents being of this opinion.
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SOTI. (January 10, 2025). Main issues consumers experience while shopping on social media worldwide in 2025 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 13, 2026, from /statistics/1341032/top-social-commerce-concerns-worldwide/
SOTI. "Main issues consumers experience while shopping on social media worldwide in 2025." Chart. January 10, 2025. ÀÖ²¥´«Ã½app×îа汾. Accessed August 13, 2026. /statistics/1341032/top-social-commerce-concerns-worldwide/
SOTI. (2025). Main issues consumers experience while shopping on social media worldwide in 2025. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 13, 2026. /statistics/1341032/top-social-commerce-concerns-worldwide/
SOTI. "Main Issues Consumers Experience While Shopping on Social Media Worldwide in 2025." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 10 Jan 2025, /statistics/1341032/top-social-commerce-concerns-worldwide/
SOTI, Main issues consumers experience while shopping on social media worldwide in 2025 ÀÖ²¥´«Ã½app×îа汾, /statistics/1341032/top-social-commerce-concerns-worldwide/ (last visited August 13, 2026)
Main issues consumers experience while shopping on social media worldwide in 2025 [Graph], SOTI, January 10, 2025. [Online]. Available: /statistics/1341032/top-social-commerce-concerns-worldwide/
