among participants working in areas including marketing, customer experience, and operations at companies of all sizes
Method of interview
Online survey
Supplementary notes
Role of respondents distributed as 51.1% working in marketing, 15.8% in customer experience, 10% in operations, 23.1% in other categories. Survey question: "What is your primary method for measuring effectiveness?"
Citation formats
Main methods for measuring effectiveness of online events worldwide 2020
During a 2020 survey carried out among 100 companies managing approximately * yearly annual online events worldwide, ** percent of respondents said they used engagement (total registration and attendance numbers) to gauge the effectiveness of their online events. Attendee satisfaction metrics such as pre- and post-event net promoter score data were used by **** percent of respondents.
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AnyRoad. (February 24, 2021). Leading methods for measuring effectiveness of online events worldwide in 2020 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 19, 2026, from /statistics/1265352/methods-measuring-effectiveness-online-events/
AnyRoad. "Leading methods for measuring effectiveness of online events worldwide in 2020 ." Chart. February 24, 2021. ÀÖ²¥´«Ã½app×îа汾. Accessed August 19, 2026. /statistics/1265352/methods-measuring-effectiveness-online-events/
AnyRoad. (2021). Leading methods for measuring effectiveness of online events worldwide in 2020 . ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 19, 2026. /statistics/1265352/methods-measuring-effectiveness-online-events/
AnyRoad. "Leading Methods for Measuring Effectiveness of Online Events Worldwide in 2020 ." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 24 Feb 2021, /statistics/1265352/methods-measuring-effectiveness-online-events/
AnyRoad, Leading methods for measuring effectiveness of online events worldwide in 2020 ÀÖ²¥´«Ã½app×îа汾, /statistics/1265352/methods-measuring-effectiveness-online-events/ (last visited August 19, 2026)
Leading methods for measuring effectiveness of online events worldwide in 2020 [Graph], AnyRoad, February 24, 2021. [Online]. Available: /statistics/1265352/methods-measuring-effectiveness-online-events/