In a 2019 survey, ** percent of respondents in the U.S. stated that they found the returns process of online purchases easy to use. During that same survey, ** percent of surveyed people in France revealed that the process was difficult to implement.
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Narvar. (September 4, 2019). Satisfaction of online shoppers with the returns process in 2019, by country [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 13, 2026, from /statistics/1147428/shopper-satisfaction-returns-process/
Narvar. "Satisfaction of online shoppers with the returns process in 2019, by country." Chart. September 4, 2019. ÀÖ²¥´«Ã½app×îа汾. Accessed August 13, 2026. /statistics/1147428/shopper-satisfaction-returns-process/
Narvar. (2019). Satisfaction of online shoppers with the returns process in 2019, by country. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 13, 2026. /statistics/1147428/shopper-satisfaction-returns-process/
Narvar. "Satisfaction of Online Shoppers with The Returns Process in 2019, by Country." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 4 Sep 2019, /statistics/1147428/shopper-satisfaction-returns-process/
Narvar, Satisfaction of online shoppers with the returns process in 2019, by country ÀÖ²¥´«Ã½app×îа汾, /statistics/1147428/shopper-satisfaction-returns-process/ (last visited August 13, 2026)
Satisfaction of online shoppers with the returns process in 2019, by country [Graph], Narvar, September 4, 2019. [Online]. Available: /statistics/1147428/shopper-satisfaction-returns-process/