In 2023, 31 percent of shoppers considered online free returns important in Italy. The figure increased compared to 2018, when only nine percent of Italian shoppers included free return of online purchases in the most relevant online shopping criteria.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÀÖ²¥´«Ã½app×îа汾 can support your business.
DPD. (January 30, 2023). Importance of free return to online shoppers in Italy between 2018 and 2023 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 12, 2026, from /statistics/971743/importance-of-free-return-in-italy/
DPD. "Importance of free return to online shoppers in Italy between 2018 and 2023." Chart. January 30, 2023. ÀÖ²¥´«Ã½app×îа汾. Accessed August 12, 2026. /statistics/971743/importance-of-free-return-in-italy/
DPD. (2023). Importance of free return to online shoppers in Italy between 2018 and 2023. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 12, 2026. /statistics/971743/importance-of-free-return-in-italy/
DPD. "Importance of Free Return to Online Shoppers in Italy between 2018 and 2023." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 30 Jan 2023, /statistics/971743/importance-of-free-return-in-italy/
DPD, Importance of free return to online shoppers in Italy between 2018 and 2023 ÀÖ²¥´«Ã½app×îа汾, /statistics/971743/importance-of-free-return-in-italy/ (last visited August 12, 2026)
Importance of free return to online shoppers in Italy between 2018 and 2023 [Graph], DPD, January 30, 2023. [Online]. Available: /statistics/971743/importance-of-free-return-in-italy/
