More than ** percent of respondents in Great Britain said they received an accurate bill when using their smart meter. Ease of understanding the smart meter bill also received a high satisfaction rate, with a score of ** percent.
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Ofgem. (February 28, 2025). Consumer perception about the use of smart meters in Great Britain in 2025 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 13, 2026, from /statistics/469670/smart-meter-customer-experience-uk/
Ofgem. "Consumer perception about the use of smart meters in Great Britain in 2025." Chart. February 28, 2025. ÀÖ²¥´«Ã½app×îа汾. Accessed August 13, 2026. /statistics/469670/smart-meter-customer-experience-uk/
Ofgem. (2025). Consumer perception about the use of smart meters in Great Britain in 2025. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 13, 2026. /statistics/469670/smart-meter-customer-experience-uk/
Ofgem. "Consumer Perception about The Use of Smart Meters in Great Britain in 2025." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 28 Feb 2025, /statistics/469670/smart-meter-customer-experience-uk/
Ofgem, Consumer perception about the use of smart meters in Great Britain in 2025 ÀÖ²¥´«Ã½app×îа汾, /statistics/469670/smart-meter-customer-experience-uk/ (last visited August 13, 2026)
Consumer perception about the use of smart meters in Great Britain in 2025 [Graph], Ofgem, February 28, 2025. [Online]. Available: /statistics/469670/smart-meter-customer-experience-uk/
