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Customer expectations on D2C delivery periods according to shippers and third-party logistics (3PL) providers in 2024

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Source

Release date

September 2024

Region

Worldwide

Survey time period

2024

Supplementary notes

The source did not specify the date of survey.

Citation formats

Customer expectations on D2C delivery periods in 2024

Published by
Yihan Ma,
Sep 3, 2025

Both shippers and third-party logistics (3PL) providers agree that about half of shoppers expect their package to be delivered in less than *** days. In the direct-to-consumer (D2C) segment, less than *** percent of shippers and logistics operators believed a **** to **** days delivery to be acceptable in 2024.

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