ÀÖ²¥´«Ã½app×îа汾

Main impact parcel delivery issues have on small businesses in the United Kingdom (UK) in 2023

© ÀÖ²¥´«Ã½app×îа汾 2026
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

April 2024

Region

United Kingdom

Survey time period

2023

Number of respondents

1,320 sole traders, micro and small businesses

Age group

18 years and older

Special properties

traders who experienced issues with their parcel delivery in the last three months

Method of interview

Online survey

Supplementary notes

Multiple answers were possible.

Citation formats

Small businesses' problems with parcels deliveries in the UK 2023

Published by ÀÖ²¥´«Ã½app×îа汾 Research Department, May 29, 2024

In 2023, small businesses in the United Kingdom (UK) had to pay back or compensate customers because of problems with sending packages. According to a recent survey, nearly **** of respondents who are small traders reported that this was their main issue with parcel deliveries. Another problem for traders was that parcel issues led to customer complaints and low customer ratings. Even *** out of ten businesses were penalized by their selling platform due to parcel delivery problems.

Log in or register to access precise data.
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Online deliveries and returns in the United Kingdom (UK) "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Online deliveries and returns in the United Kingdom (UK)

Retailers

8

Consumer delivery preferences

7

E-commerce overview

4

Parcel market

6

Consumer returns behavior

7

Further Content: You might find this interesting as well

Topics

Online deliveries and returns in the United Kingdom (UK)E-commerce in the United Kingdom (UK)E-commerce returns in the United StatesE-commerce returns in EuropeMobile commerce in the United Kingdom
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how ÀÖ²¥´«Ã½app×îа汾 can support your business.