Number of respondents in each market:
Sweden (2,100), Norway (1,050), and Denmark (1,050)
Original question:"Which, if any, of the following would you like to be able to use your smartphone for, instead of using other items such as physical keys, ID cards or documents?"
Citation formats
Nordic users who would prefer using their mobiles to replace physical documents 2023
According to a July 2023 survey of digital users in Denmark, Norway, and Sweden, ** percent of respondents reported they would replace their physical copy of their driving license with a smartphone-based one. Additionally, ** percent of respondents reported they would give the details of their passport via mobile when going through passport control to provide their identity.
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Deloitte Digital. (November 23, 2023). Share of users in the Nordics who would prefer using their smartphones to show proof of physical documents as of July 2023 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 18, 2026, from /statistics/1463252/nordic-users-replacement-physical-documents-with-mobile-copies/
Deloitte Digital. "Share of users in the Nordics who would prefer using their smartphones to show proof of physical documents as of July 2023." Chart. November 23, 2023. ÀÖ²¥´«Ã½app×îа汾. Accessed August 18, 2026. /statistics/1463252/nordic-users-replacement-physical-documents-with-mobile-copies/
Deloitte Digital. (2023). Share of users in the Nordics who would prefer using their smartphones to show proof of physical documents as of July 2023. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 18, 2026. /statistics/1463252/nordic-users-replacement-physical-documents-with-mobile-copies/
Deloitte Digital. "Share of Users in The Nordics Who Would Prefer Using Their Smartphones to Show Proof of Physical Documents as of July 2023." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 23 Nov 2023, /statistics/1463252/nordic-users-replacement-physical-documents-with-mobile-copies/
Deloitte Digital, Share of users in the Nordics who would prefer using their smartphones to show proof of physical documents as of July 2023 ÀÖ²¥´«Ã½app×îа汾, /statistics/1463252/nordic-users-replacement-physical-documents-with-mobile-copies/ (last visited August 18, 2026)
Share of users in the Nordics who would prefer using their smartphones to show proof of physical documents as of July 2023 [Graph], Deloitte Digital, November 23, 2023. [Online]. Available: /statistics/1463252/nordic-users-replacement-physical-documents-with-mobile-copies/
