The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections were possible.
More information on the methodology can be found here.
Mobile banking was the primary method to process banking matters among bank account holders in Germany in the fourth quarter of 2025. According to ÀÖ²¥´«Ã½app×îа汾's Consumer Insights, the share of bank account holders who processed banking matters on smartphones was ***percent. Online banking via PC or laptop was the second most common method, while ** of respondents used branch banking to deal with banking matters.
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ÀÖ²¥´«Ã½app×îа汾. (April 27, 2026). Methods of processing banking affairs in Germany in 4th quarter 2025 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 12, 2026, from /statistics/1395367/processes-in-banking-affairs-in-germany/
ÀÖ²¥´«Ã½app×îа汾. "Methods of processing banking affairs in Germany in 4th quarter 2025." Chart. April 27, 2026. ÀÖ²¥´«Ã½app×îа汾. Accessed August 12, 2026. /statistics/1395367/processes-in-banking-affairs-in-germany/
ÀÖ²¥´«Ã½app×îа汾. (2026). Methods of processing banking affairs in Germany in 4th quarter 2025. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 12, 2026. /statistics/1395367/processes-in-banking-affairs-in-germany/
ÀÖ²¥´«Ã½app×îа汾. "Methods of Processing Banking Affairs in Germany in 4th Quarter 2025." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 27 Apr 2026, /statistics/1395367/processes-in-banking-affairs-in-germany/
ÀÖ²¥´«Ã½app×îа汾, Methods of processing banking affairs in Germany in 4th quarter 2025 ÀÖ²¥´«Ã½app×îа汾, /statistics/1395367/processes-in-banking-affairs-in-germany/ (last visited August 12, 2026)
Methods of processing banking affairs in Germany in 4th quarter 2025 [Graph], ÀÖ²¥´«Ã½app×îа汾, April 27, 2026. [Online]. Available: /statistics/1395367/processes-in-banking-affairs-in-germany/
