Survey conducted among consumers in four leading global markets: Australia, Germany, the United Kingdom, and United States; Respondents interested in having a single online app or website
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Super apps: consumers who would change their banking frequency 2022, by age
According to a survey of users conducted in January 2022 in four leading global markets (Australia, Germany, the United Kingdom, and the United States), ** percent of Millennials reported they would potentially engage more frequently in banking operations if they had access to mobile apps. In comparison, ** percent of respondents who belonged to the Baby Boomers and Seniors generation reported that a super app would not change their banking operation frequency.
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PYMNTS. (July 14, 2022). Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by age group [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 18, 2026, from /statistics/1345954/super-apps-consumers-changing-banking-frequency-by-age/
PYMNTS. "Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by age group." Chart. July 14, 2022. ÀÖ²¥´«Ã½app×îа汾. Accessed August 18, 2026. /statistics/1345954/super-apps-consumers-changing-banking-frequency-by-age/
PYMNTS. (2022). Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by age group. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 18, 2026. /statistics/1345954/super-apps-consumers-changing-banking-frequency-by-age/
PYMNTS. "Estimated Changes in Conducting Banking Operations If Consumers Worldwide Would Have Access to a Super App as of January 2022, by Age Group." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 14 Jul 2022, /statistics/1345954/super-apps-consumers-changing-banking-frequency-by-age/
PYMNTS, Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by age group ÀÖ²¥´«Ã½app×îа汾, /statistics/1345954/super-apps-consumers-changing-banking-frequency-by-age/ (last visited August 18, 2026)
Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by age group [Graph], PYMNTS, July 14, 2022. [Online]. Available: /statistics/1345954/super-apps-consumers-changing-banking-frequency-by-age/
