| Country | Consumers who used payment services - regardless of situation (online or offline) | All consumers, including non-users of payment services - regardless of situation (online or offline) |
|---|---|---|
| Germany | 86% | 50% |
| Finland | 65% | 41% |
| Australia | 64% | 39% |
| United Kingdom | 70% | 38% |
| Austria | 73% | 37% |
| Italy | 77% | 35% |
| South Africa | 67% | 34% |
| Netherlands | 57% | 33% |
| Switzerland | 65% | 32% |
| Poland | 58% | 31% |
| United States | 66% | 31% |
| Spain | 64% | 30% |
| Canada | 66% | 28% |
| Sweden | 56% | 28% |
| France | 71% | 25% |
| Mexico | 67% | 24% |
| Brazil | 34% | 21% |
| India | 29% | 21% |
| South Korea | 11% | 4% |
| China | 5% | 3% |
| Japan | 11% | 3% |
May 2026
Worldwide
April 1, 2025, to March 30, 2026
12,000+ per country
18-64 years
internet users; For this statistic, two sets of metrics are displayed: "Share of respondents who used payment services" and "Share of total respondents"
Online survey
The question was phrased by the source as follows: "Which payment services have you used in the past 12 months? (multi-pick)". In all editions before 2025, the source asked two questions - which were discontinued in 2025: "Which online payment services have you used in the past 12 months? (multi-pick)" and "Which of these services have you used in the past 12 months to pay in stores, restaurants or other points of sale with your smartphone? (multi-pick)".
The countries provided are part of the extended questionnaire within ÀÖ²¥´«Ã½app×îа汾's Global Consumer Survey, meaning there are no other countries with this same information. More information on the methodology can be found here.
For countries/territories receiving the extended questionnaire, the Global Consumer Survey utilizes a rolling survey system with four survey waves per year: The most recent data set contains the interviews of the last 12 months. This ensures trend stability and a higher number of interviews available for analysis, allowing you to adequately analyze smaller target groups, media, and brands.
