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Customer satisfaction with telecommunication services in Brazil in 2023, by type

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Source

Release date

March 2024

Region

Brazil

Survey time period

July to November, 2023

Number of respondents

72,000 respondents

Age group

18 years and older

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

* The score ranges from 0 to 10, in which 0 signifies completely unsatisfied/terrible service and 10 represents completely satisfied/excellent service

Citation formats

Customer satisfaction with telecom services 2023, by type

Published by
Petroc Taylor,
Mar 26, 2024
In 2023, pre-paid mobile services had the highest customer satisfaction index among telecommunication services assessed by respondents in Brazil, with nearly *** points. Fixed broadband services scored around *** points.
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Statistics on " Telecoms in Brazil "

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Other statistics that may interest you Telecoms in Brazil

Overview

5

Fixed-line telephony

5

Fixed-line boradband

5

Mobile telephony

5

Mobile internet & smartphones

5

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Topics

Telecoms in BrazilSocial media usage in BrazilInternet usage in BrazilInternet usage in Latin America5G
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
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  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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