Data is based on the answers from shippers and 3PLs in North America
(67 percent), Asia (13 percent) and Europe (9 percent).
About 22 percent of respondents were from manufacturing, 17 percent from retail and consumer products, 11 percent from the food and beverage industry, ten percent from health care and pharmaceutical companies, eight percent from the automotive industry, six percent of respondents were from business support and logistics, four percent were from the telecommunications, technology, internet and electronics industry, three percent from airlines, aerospace and defense, three percent from construction and machinery, two percent from governmental companies, one percent from finance, insurance and real estate, one percent from the utilities, energy and extraction industry, and 12 percent from others.
The source did not specify the age of the respondents.
Multiple answers were possible.
Citation formats
3PL provider challenges with multi-channel fulfillment worldwide 2018
This statistic depicts the top challenges for third-party logistics (***) providers worldwide in fulfilling orders across multiple channels in 2018. During the survey, ** percent of respondents cited system integration as a top challenge.
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Korn/Ferry. (September 15, 2018). Top challenges for third-party logistics (3PL) providers worldwide in fulfilling orders across multiple channels in 2018 [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 13, 2026, from /statistics/933617/3pl-challenges-with-multi-channel-fulfillment/
Korn/Ferry. "Top challenges for third-party logistics (3PL) providers worldwide in fulfilling orders across multiple channels in 2018." Chart. September 15, 2018. ÀÖ²¥´«Ã½app×îа汾. Accessed August 13, 2026. /statistics/933617/3pl-challenges-with-multi-channel-fulfillment/
Korn/Ferry. (2018). Top challenges for third-party logistics (3PL) providers worldwide in fulfilling orders across multiple channels in 2018. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 13, 2026. /statistics/933617/3pl-challenges-with-multi-channel-fulfillment/
Korn/Ferry. "Top Challenges for Third-party Logistics (3pl) Providers Worldwide in Fulfilling Orders across Multiple Channels in 2018." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 15 Sep 2018, /statistics/933617/3pl-challenges-with-multi-channel-fulfillment/
Korn/Ferry, Top challenges for third-party logistics (3PL) providers worldwide in fulfilling orders across multiple channels in 2018 ÀÖ²¥´«Ã½app×îа汾, /statistics/933617/3pl-challenges-with-multi-channel-fulfillment/ (last visited August 13, 2026)
Top challenges for third-party logistics (3PL) providers worldwide in fulfilling orders across multiple channels in 2018 [Graph], Korn/Ferry, September 15, 2018. [Online]. Available: /statistics/933617/3pl-challenges-with-multi-channel-fulfillment/
