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PetSmart, formerly known as PetFood Warehouse, is an American retail chain that focuses on the sale of pet products as well as services, such as grooming and training. With revenue numbers reaching about  ten billion U.S. dollars during the fiscal year of 2026, PetSmart was one of the leading pet retailers in the United States.

Revenue streams 

PetSmart brings  in revenue from brick-and-mortar stores across the U.S., as well as in Canada and Puerto Rico. The company also offers their customers the option to shop online and have products delivered directly to their doors. Despite these options, however, the majority of people still purchase all of their pet food and supplies in-store rather than online. That being said, with the evolution of the e-commerce market in the U.S., it is likely that more consumers will turn to online channels for pet purchases in the future.

The competitive landscape

The pet store industry continues to grow despite increased competition from supermarkets and mass merchandisers, which offer shoppers more convenience at lower prices. When it comes to competition within the pet retailer market, PETCO Animal Supplies Inc is PetSmart’s major rival. PETCO has 1,550 stores across North America, and their revenue has reached around six billion U.S. dollars in recent years.