This question was phrased by the source as follows: What are your main concerns about quick-delivery apps/ platforms? (Choose up to 3 of the most relevant answers.)
Among a total of 1,350 survey respondents who answered this question, 844 were women and 506 were men. Furthermore, 84 respondents were between 16 and 24 years old, 345 were between 25 and 34 years old, 468 were between 35 and 44 years old, 297 were between 45 and 54 years old, and 181 were 55 years old or older.
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Main concerns about quick delivery apps in Hong Kong 2025, by age group
According to a survey conducted by in Hong Kong in August 2025, ** was the main concern among respondents across all age groups when ordering through quick commerce, with ** percent of participants between 16 and 24 years citing this issue. Also, the long shipping time was a major concern among Hong Kong respondents.
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Rakuten Insight. (September 7, 2025). Main concerns about using quick delivery apps or platforms in Hong Kong as of August 2025, by consumer age group [Graph]. In ÀÖ²¥´«Ã½app×îа汾. Retrieved August 13, 2026, from /statistics/1623333/hong-kong-main-concerns-about-quick-commerce-by-age-group/
Rakuten Insight. "Main concerns about using quick delivery apps or platforms in Hong Kong as of August 2025, by consumer age group." Chart. September 7, 2025. ÀÖ²¥´«Ã½app×îа汾. Accessed August 13, 2026. /statistics/1623333/hong-kong-main-concerns-about-quick-commerce-by-age-group/
Rakuten Insight. (2025). Main concerns about using quick delivery apps or platforms in Hong Kong as of August 2025, by consumer age group. ÀÖ²¥´«Ã½app×îа汾. ÀÖ²¥´«Ã½app×îа汾 Inc.. Accessed: August 13, 2026. /statistics/1623333/hong-kong-main-concerns-about-quick-commerce-by-age-group/
Rakuten Insight. "Main Concerns about Using Quick Delivery Apps or Platforms in Hong Kong as of August 2025, by Consumer Age Group." ÀÖ²¥´«Ã½app×îа汾, ÀÖ²¥´«Ã½app×îа汾 Inc., 7 Sep 2025, /statistics/1623333/hong-kong-main-concerns-about-quick-commerce-by-age-group/
Rakuten Insight, Main concerns about using quick delivery apps or platforms in Hong Kong as of August 2025, by consumer age group ÀÖ²¥´«Ã½app×îа汾, /statistics/1623333/hong-kong-main-concerns-about-quick-commerce-by-age-group/ (last visited August 13, 2026)
Main concerns about using quick delivery apps or platforms in Hong Kong as of August 2025, by consumer age group [Graph], Rakuten Insight, September 7, 2025. [Online]. Available: /statistics/1623333/hong-kong-main-concerns-about-quick-commerce-by-age-group/
